Member Spotlight: Andrea B. Demps, MS, ACC, CPEC
Andrea Demps, ACC, specializes in coaching sales leaders and their teams to scale sustainably without sacrificing their people. She is grounded by a strengths-based approach and a genuine belief in human potential. "My mission is to create environments where everyone feels seen, heard, understood, and valued."
She observes that leadership breakdowns, particularly in high-pressure sales environments, often stem from communication that doesn't cultivate or reinforce that kind of environment. Her coaching helps sales leaders build the connection, communication, and emotional intelligence skills that transform team culture and performance simultaneously.
Andrea formalized her independent coaching practice in the summer of 2023, building on more than two decades of experience coaching and developing leaders within high-performance pharmaceutical and biotech sales environments. While her ICF-credentialed practice is new, she has been coaching for over 20 years, including roles as a Regional Operations Manager and Area Sales Manager, and now as an independent executive coach specializing in sales leadership development.
Her coaching philosophy is grounded in positive psychology and the study of human flourishing. She works from the belief that clients already have the answers within them, and that her role as a coach is to ask thoughtful questions, invite reflection, and trust both the process and the power of silence.
Long before formal coach training, this approach shaped her leadership style. As a corporate leader managing districts across multiple states, she coached through curiosity, encouraging critical thinking rather than providing solutions. While this style was sometimes unfamiliar in fast-paced sales environments, the transformations were profound. Sales professionals she coached didn't just improve their numbers; they developed into leaders who could coach their own teams, navigate difficult conversations with confidence, and create cultures of accountability without micromanagement.
Today, what she values most about coaching is its transformative impact. She describes the most rewarding moments as those when a client arrives feeling stuck or overwhelmed and leaves a session energized, clear, and renewed. Often, the most powerful breakthroughs occur when she resists the urge to advise, allowing clients to arrive at their own insights. This is particularly powerful with sales leaders who are used to being the expert. Learning to trust the coaching process often becomes their greatest leadership asset.
Her coaching has created measurable impact, particularly within leadership teams. In one engagement, her work contributed to a 31 percent increase in team cohesion by rebuilding trust, improving communication, and strengthening alignment. These outcomes reinforce a belief she has carried throughout her career: everything rises and falls on leadership.
Her professional coaching has been shaped by formal training and credentials. She completed coach training at Valorie Burton's CAPP Institute® for Coaching in Applied Positive Psychology and holds the Associate Certified Coach (ACC) credential from the International Coaching Federation. She is also certified as a DISC Behavioral Styles Practitioner, Certified EIQ Practitioner, and Certified Growth Leader (IACET Provider). She earned her Master of Science, Speech-Language Pathology from Florida State University, and her undergraduate degree from the University of South Florida.
Andrea works primarily with sales leaders and their teams in B2B environments, from seasoned executives navigating organizational change to emerging leaders building their first teams. She also coaches executives across industries who are strengthening their communication, executive presence, and emotional intelligence. Her coaching is grounded in the ICF Core Competencies and Code of Ethics, creating a confidential, non-judgmental space where leaders can explore challenges, leverage their strengths, and design sustainable solutions aligned with their values.
Outside of her coaching work, she restores and challenges herself through triathlon and IRONMAN training, a discipline she has practiced for more than 15 years. The focus, resilience, and perseverance required in endurance sports directly inform her coaching presence.
For clients seeking a coach who combines deep leadership experience with a fully human, strengths-based approach, her practice offers a trusted space for clarity, growth, and lasting transformation.
Connect with Andrea
Contact Andrea: [email protected]
Visit Andrea’s Website: CXO Coaching
Member Spotlight: Karen Anderson, PCC
ICF Global Member since 2004 | ICF Credentialed since 2007 | ICF North Florida Chapter Member since 2016 | ICF Assessor since 2018
By Della Shaw, PCC
“When you offer full presence to another person, it has incredible transformative power. That is coaching at its essence.”
~ Karen Anderson, PCC
More than 20 years ago, serendipity reshaped Karen’s life and work.
As a master’s-prepared leader dedicated to high-quality professional development, she received an invitation to join educational leaders from across the United States in an intensive leadership coach training program.
What began as a professional opportunity became something far more profound as she and her colleagues were introduced to the transformative power of coaching. They saw how leadership could be different.
- Instead of directing and telling, leaders could inspire and evoke.
Those realizations gave birth to her company, Results Coaching, LLC, which, in the years that followed, became a nationally recognized ICF Accredited Coach Training Program (ACTP). Their work cut across all levels of education, grounded in the belief that everyone is a potential leader when equipped with the right mindset and skills.
Mindset: Being Before Doing
The behavioral shifts were undeniable. Mindset and language shifted; leaders asked more open-ended questions, and conversations changed. Teacher training programs such as Lipscomb University integrated Results Coaching training into their teacher preparation programs. Many former participants have gone on to become credentialed coaches themselves.
“One of the hallmarks of our company is our commitment to the ICF competencies. We eat them, breathe them, live them. It’s not so much about what you say or do. It’s about who you are.”
Karen describes her latest book, Results Coaching- Transforming from Leader to Coach Leader, co-authored with Kathryn Kee, Vicky Dearing, and Frances Shuster, as a labor of love for two key reasons. First, it shares powerful stories of transformation from leaders who discovered the impact and potential of coaching as a way to lead. Second, it explores the journey of becoming a Coach Leader—someone who inspires growth, accountability, and purpose in others. Within these pages, readers uncover the why, the what, and the how of becoming a more powerful and inspiring leader.
Four years ago, Results Coaching, LLC was purchased by Solutions Tree, helping to expand the reach and legacy of their work.
Coaching as a Way of Being
She says one of the most powerful coach competencies she has internalized is #5 Maintains Presence. “When you offer full presence to another person, it has incredible transformative power. That is coaching at its essence.”
She is deeply influenced by neuroscience, and David Rock’s SCARF Model®, which she integrates into leadership development to help leaders understand how subtle shifts in language can fundamentally change experience.
Language, she teaches, is a pattern—and rewiring patterns takes conscious practice. When leaders shift language, they shift culture. Mindset leads. Language follows. Identity transforms.
Mentoring the Next Generation
Karen delights in mentoring coaches pursuing ICF credentials. She loves the rigor of feedback and the visible growth that comes from a coach integrating learning. Our local community of coaches in ICF North Florida has been so fortunate to have benefited from Karen’s many professional development programs over the past decade.
To new coaches, her message is simple and supportive: “You know enough right now but never stop learning. Coaching is a journey, not a destination.” More than two decades into her journey, she models that message — she is still learning, still refining, still studying, still practicing.
After more than 20 years as a contributing author to multiple books, creating a nationally respected ICF ACTP training program, and influencing thousands of leaders, she remains excited about ICF’s evolving ethics and competencies and the continued evolution of coaching as a profession and as a way of being.
She continues to show up fully present, embodying coaching as a friend and colleague, a coach, a mentor, and an educator. As she says, it’s a mindset. It’s who she is and what she gives to the world.
Beyond Coaching
Outside her professional life, Karen’s greatest joy is her grandchildren. She speaks tenderly of witnessing their individuality and growth. This grounding in family mirrors the essence of her coaching philosophy—honoring each person as precious, capable, and becoming.
Learn More
Contact Karen at [email protected]
Visit Karen on LinkedIn
Explore Results Coaching: https://www.resultscoaching.com
Books
Results Coaching: The New Essential for School Leaders, 2010
Results Coaching: Next Steps, 2017
Results Coaching: Transforming from Leader to Coach Leader, 2026
